This depends on the tour so please see the tour specific FAQs as some tours are all inclusive and some may only include food and travel for example.
Accommodation during the tour may be included in the price of the tour, depending on which package the guest has booked. This is prearranged by Achefabroad. If guests wish to choose alternative accommodation on a tour where accomodation is included then this will be at their own expense and there will be no discount from the price of the tour. Any room charges accrued during the guest´s stay such as mini bar, room service or spa services will be billed to each guest upon checkout of the accommodation.
Depending on the restaurant they may be able to cater for vegetarians but this will be made clear when enquiring about each individual tour. The tour cannot cater for vegans.
Depending on the restaurant they may be able to cater for food allergies. This will be made clear when enquiring about each individual tour. It may be the case that just one restaurant on the tour can’t cater for a certain allergy (seafood for example) but the rest can. This will be discussed and made clear during any enquiry about a tour.
The tour cannot cater to preferences or dislikes.
The price of the tour includes reservations at restaurants and eateries carefully selected by Achefabroad. These are included in the price of the tour. The guests are asked to attend all these meals and it is not possible to just select some of the meals. On some tours there may be some optional additional meals for those with big appetites but these will be booked at the time of booking your tour.
Although these are primarily restaurant focused tours there will of course be free time to explore some of the incredible places that we will be visiting. This will be made clear on each tour´s eatinerary.
This will depend on which tour you are booking as some will include beverages and some not. If the tour includes beverages then this will be either an alcoholic accompaniment or a non alcoholic accompaniment that has been prearranged between Achefbroad and the restaurant to best represent the food we are eating. This will be made clear in the FAQs of each individual tour. If a tour includes drinks in the price then there will be no further discount if a guest decides not to drink.
Occasionally, through unforeseen circumstances that may be completely out of ours or the restaurant´s control, a restaurant may have to close on the day we are supposed to visit. If this happens then firstly we will attempt to reschedule the meal within the tour dates. If that is not possible then we will attempt to book a comparable alternative restaurant and each guest will be offered the choice of whether they wish to attend this alternative restaurant. The original booking cancellation will fall under the terms and conditions of that restaurant. If the restaurant that has had to close offers a refund of the cost of the menu that Achefabroad has paid in advance then that refund will be passed along to each guest once it has been received by Achefabroad. If the restaurant´s terms of cancellation only offer the opportunity to reschedule the booking then it will be between the restaurant and the guest to discuss and arrange accordingly. If an alternative restaurant is booked in place of the meal that has been cancelled by the restaurant then payment for that meal will be outside of the price of the tour and will be settled entirely by each guest at the end of that meal or in advance upon booking if the restaurant´s terms of booking necessitate an advance payment.
In this case, the tour will still go ahead either with an alternative host or with all the guests having been given sufficient and detailed information in order for them to still be able to travel to and attend each restaurant on the tour.
As we are all too aware, over the last few years we have lived in some extraordinary times and it is impossible to predict some events. In the highly unlikely event that the tour has to be cancelled completely then each guest will be offered the chance to join the tour at a rescheduled date. Should they not wish to reschedule then they will be offered a refund based on the individual terms and conditions of each restaurant, hotel or travel provider. If these entities offer a refund under the circumstances of me having to cancel the tour then as soon as that payment is recovered it will be passed along in full to each guest. I urge each guest to take out travel insurance and where appropriate to purchase flights that can be changed or cancelled without penalty.
Cancellations & Refunds
Due to the nature of bespoke restaurant reservations and pre-paid elements of our tours, the following cancellation policy applies to all bookings.
Deposits
All deposits are non-refundable, as they secure your place on the tour and allow us to commit to restaurant reservations and planning costs on your behalf.
Balance Payments
If you need to cancel your place, please notify us in writing as soon as possible. Where possible, we will always try to assist in reselling your place.
More than 30 days before the tour start date:
Any payments made (excluding the deposit) are refundable only if an alternative guest is found to take your place.
Within 30 days of the tour start date:
Payments are non-refundable due to supplier commitments and pre-paid arrangements.
Transferring Your Place
If you are unable to attend, you may transfer your booking to another guest at no additional charge, subject to approval and before 30 days of the tour start date.
Cancellation by Achefabroad Tours
In the unlikely event that we need to cancel a tour, all payments made will be fully refunded.
We strongly recommend that guests take out comprehensive travel insurance to cover unforeseen circumstances.